Privacy Policy

Introduction

Welcome to McKinney Local Pros. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

Information We Collect

We may collect, use, store and transfer different kinds of personal data about you:

• Identity Data: First name, last name, username or similar identifier
• Contact Data: Email address, telephone numbers, and billing address
• Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, and location
• Profile Data: Your username and password, your interests, preferences, feedback and survey responses
• Usage Data: Information about how you use our website and services
• Marketing and Communications Data: Your preferences in receiving marketing from us

How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To provide and maintain our service
• To notify you about changes to our service
• To provide customer support
• To gather analysis or valuable information so that we can improve our service
• To monitor the usage of our service
• To detect, prevent and address technical issues
• To connect homeowners with local professionals
• To process and manage consultation requests and messages

Data Sharing and Disclosure

We may share your information with:

• Service Professionals: When you send a message or consultation request, we share your contact information with the professional you're contacting
• Service Providers: We may employ third-party companies and individuals to facilitate our service, provide the service on our behalf, or assist us in analyzing how our service is used
• Legal Requirements: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities

Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Data Security

The security of your data is important to us. We strive to use commercially acceptable means to protect your personal data, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we have no ongoing legitimate business need to process your personal data, we will either delete or anonymize it.

Your Data Protection Rights

Depending on your location, you may have the following rights:

• Access: You have the right to request copies of your personal data
• Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete
• Erasure: You have the right to request that we erase your personal data, under certain conditions
• Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions
• Object to Processing: You have the right to object to our processing of your personal data, under certain conditions
• Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions

Children's Privacy

Our service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: hello@localpros.com
• By mail: McKinney, TX 75071